As I have increasingly moved away from the world of research and into
thatofmanagementandbusiness,ithasbecomeapparenttomethatthere
are many people from a nontechnical background who need to under-
standcellularsystemsinmoredetailinordertobeabletoperformtheir
job,beitanalyzingfinancialinvestments,runningcallcenters,ormarket-
ing cellular services.